"Having worked with Clevertouch for nearly a decade, I know I can always count on them to support me with the most creative and sophisticated Marketing Technology-fueled campaigns. Whether it's design, strategy or technical execution, Clevertouch always comes through."
Who we are
Built by marketers.
Driven by better outcomes.
For over 17 years, Clevertouch has helped organisations make sense of martech, unlocking more value, enabling teams and proving impact. Combining strategic consultancy with hands-on delivery, we help marketing teams simplify complexity, develop capability and achieve better business outcomes.
A track record built over 17 years
Trusted by 500+ organisations worldwide
Our History
Established 2009
Founded in the south of England by two marketers, for marketers.
2009: Pardot in Europe
We supported the launch of Pardot in Europe just before they were acquired by ExactTarget, and then later by Salesforce.
2014: Accolades with Adobe & Eloqua
Clevertouch were awarded platinum partner status with both Adobe and Eloqua for our exceptional work in their B2B platforms.
2016: The Martech Spine
Our team created the Martech Spine, an alternative methodology to the ‘martech stack’ to help marketers prioritise and simplify core martech capabilities and platform integrations.
2018: Marketo’s First International Partner of the Year
Announced as Marketo’s first (and only) International Partner of the Year, highlighting our unique expertise in working within and consulting on Marketo.
2019: The State of Martech
We conducted the first and original piece of dedicated research into how marketing technology was being implemented, utilised and invested in. The research is now in its seventh edition and is the only martech research conducted with academia (The University of Stirling).
2021: Top 100 Company
Listed as a Sunday Times/Best Companies Top 100 company to work for, for the THIRD year in a row, for extraordinary levels of employee engagement and satisfaction.
2026: Europe’s first AJO B2B Implementation
Trusted to lead the first partner-led implementation in Europe of Adobe’s new marketing automation and orchestration platform, Adobe Journey Optimizer B2B Edition.
Our Principles
The Martech Spine
How we work
Strategy, technology and people. Working together.
Built by marketers, for marketers.
Marketing expertise, technical excellence and practical delivery at every step of your journey.
Helping marketers stay ahead
MartechIQ®
The intelligence behind better marketing operations.
Built from thousands of client engagements and backed by the UK Research & Innovation Council, MartechIQ helps marketing teams assess how they use martech, benchmark maturity and make better investment decisions.
- Benchmark marketing maturity
- Compare against industry peers
- Reveal capability gaps
- Prioritise your next investment
Martech Strategy & Roadmap
A clear plan for your marketing technology investment.
We assess your current stack, define where the gaps are and build a prioritised roadmap that connects technology decisions to real business outcomes.
- Technology stack audits
- Prioritised investment roadmaps
- Vendor selection support
Enterprise Martech Training
Practical skills your team will actually use.
From platform onboarding to ongoing learning and development, we help marketing teams build the confidence and capability to get the most from their technology.
- Hands-on platform training
- Playbooks and documentation
- Ongoing coaching and support through your own learning platform
Platform Migration
Move to the right martech platform with minimal risk and maximum value.
We're the experts in martech migrations, helping you plan and manage your migration across technology, data, integrations, processes and people.
- Migration planning and delivery
- Project and stakeholder management
- New platform enablement
AI Enablement
Build the foundations your AI strategy needs to succeed.
We’ll help you build the connected data foundations AI needs, bringing together the right sources, structures and integrations to create a trusted environment for AI to deliver useful outcomes.
- Audit and prepare your data
- Configure integrations
- Ensure AI can scale
Strategy & Intelligence
Turn event data into actionable intelligence.
Create an event technology strategy that connects your event objectives, platforms, data and wider marketing ecosystem - making event technology work harder for your business.
- Activate event data
- Prove event impact
- Personalise event campaigns
Our leadership team
Adam Sharp
Co-Founder & CEO
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Louise Cranfield
Chief Operating Officer
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Kathryn Vaughan
Director of Customer Success
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Richard Shafe
Marketing Director
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Alec Weekes
Chief Technology Officer
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Nikki Morgan
HR Director
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Rob Curtis
Director of Event Tech
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Lily Kowalik
Head of Growth
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Chris Fowler
Director of Research & Enablement
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Nick Burrell
Co-Founder
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FAQs
Everything you need to know before working with us.
Clevertouch Consulting is an independent marketing technology consultancy focused on helping organisations get greater value from their martech, rather than simply implementing more technology.
We combine strategic consultancy with hands-on technical delivery across technology, data, marketing operations and enablement. This means we can help define the strategy and architecture, implement and integrate the technology, and then support teams in adopting and optimising it.
Our independence is also important. Rather than approaching a challenge through the lens of a single technology vendor, we look across the wider martech ecosystem and recommend the approach that best fits the organisation, its existing technology and its business objectives.
Yes. Clevertouch works with global marketing organisations that need to balance centralised technology and governance with the requirements of individual regions, markets and teams.
We can support areas such as global martech strategy and architecture, platform implementation, regional rollout, data and integration, campaign operations, governance, enablement and ongoing platform support.
For international organisations, the challenge is often not simply choosing the right technology. It is creating a consistent operating model while accommodating different languages, processes, regulatory requirements, customer journeys and levels of marketing maturity across markets.
Our role is to help create a scalable approach that works at both global and local level.
Organisations should prepare for AI by strengthening the data, integrations, technology and processes that AI will depend on.
AI can make marketing faster and more intelligent, but its effectiveness is limited when customer data is fragmented, platforms are disconnected or processes rely heavily on manual work. Before introducing new AI use cases, organisations should understand where their data sits, how systems exchange information, which processes can be automated and where human oversight remains important.
Clevertouch helps organisations assess their current martech architecture, identify the foundations required for AI and prioritise practical use cases that can deliver measurable value.
The objective should not be to adopt AI for its own sake, but to create a connected marketing environment in which AI can be used effectively and responsibly.
Yes. Clevertouch provides both strategic martech consultancy and hands-on technical delivery.
Our consultancy work can include martech strategy, architecture, capability assessments, platform selection, operating models, roadmaps and optimisation. Our delivery teams can then implement, configure, integrate and optimise the technology required to put those recommendations into practice.
We also provide data services, platform support, campaign operations, training and enablement, allowing organisations to work with Clevertouch from initial strategy through to implementation and ongoing optimisation.
This combination helps reduce the gap that can otherwise exist between defining a martech strategy and successfully putting it into operation.
Clevertouch works across the wider marketing technology ecosystem, supporting organisations that use platforms from vendors including Adobe, Salesforce, Cvent and Demandbase, alongside the CRM, data, analytics, content and integration technologies that connect with them.
Our expertise spans marketing automation, customer journey orchestration, CRM, customer and marketing data, account-based marketing, event technology, analytics, personalisation and integration.
Rather than recommending technology based solely on an existing vendor relationship, we assess how each platform fits within the wider martech architecture and the use cases it needs to support.
This technology-agnostic approach allows us to help organisations optimise existing platforms, integrate previously disconnected technologies and assess where new capabilities are genuinely required.
Built for marketing leaders looking at the bigger picture.
Let's build what's nextOur thinking.
Leading the conversation – by experience.
500+ organisations worldwide Trusted us


