Our platform expertise

Salesforce Marketing Cloud Advanced Consultancy

Strategic and technical expertise to implement, integrate and scale Marketing Cloud Advanced.

We help organisations define how Marketing Cloud Advanced should fit into their wider martech ecosystem, put the right data and technical foundations in place, and turn that strategy into a working solution.

From readiness and architecture through to implementation, integration and optimisation, our consultants bring together the strategic and technical expertise needed to make Marketing Cloud Advanced work for your marketing operation.

Talk to a Marketing Cloud Advanced specialist

Marketing Cloud Advanced consultancy

Deep Marketing Cloud Advanced expertise, from architecture to execution

Smarter strategy

Strategy & Roadmap

Define where Marketing Cloud Advanced fits within your wider Salesforce and martech strategy.

We assess your current technology, data, processes and marketing requirements before defining priority use cases, dependencies and a practical roadmap for implementation.

Areas of expertise:

  • Current-state assessment
  • Use case definition and prioritisation
  • Platform and capability roadmapping
  • Business and technical requirements
  • Migration and transition planning

Smarter architecture

Solution Architecture

Build the right technical foundations before implementation begins.

We design how Marketing Cloud Advanced should connect with Salesforce CRM, Data 360 and your wider technology landscape, establishing clear ownership of data, processes and capabilities.

Areas of expertise:

  • Data architecture and model design
  • Data 360 readiness
  • Salesforce object mapping
  • Identity and consent architecture
  • Integration design

Smarter configuration

Implementation & Configuration

Turn the agreed architecture into a robust, scalable Marketing Cloud environment.

Our consultants manage the technical configuration required to move from design into production, with structured testing and governance built into delivery.

Areas of expertise:

  • Environment and business unit configuration
  • Marketing data setup
  • User, role and permission configuration
  • Channel and campaign configuration
  • Testing and quality assurance
  • Deployment and launch support

Smarter orchestration

Journey & Automation Design

Translate customer journeys and marketing processes into scalable technical solutions.

We work with marketing teams to define the logic behind audiences, journeys, triggers, decision points and scoring before configuring them within Marketing Cloud Advanced.

Areas of expertise:

  • Journey and campaign architecture
  • Flow configuration
  • Segmentation design
  • Trigger and decision logic
  • Scoring frameworks
  • Personalisation requirements

Smarter adoption & utilisation

Optimisation & Ongoing Support

Continue improving the platform as your marketing requirements mature.

We provide retained strategic and technical support to resolve issues, introduce new use cases and help your team make better use of Marketing Cloud Advanced over time.

Areas of expertise:

  • Platform health checks and architecture reviews
  • Technical troubleshooting
  • New use case delivery
  • Release and change support
  • Ongoing optimisation

"Clevertouch have resource and expertise in areas that we do not. They take our challenges and carry them forward to get to an agreed outcome that supports our objectives."

James Dyer Senior Digital Marketing Manager, Paymentshield

"Having worked with Clevertouch for nearly a decade, I know I can always count on them to support me with the most creative and sophisticated Marketing Technology-fueled campaigns. Whether it's design, strategy or technical execution, Clevertouch always comes through."

Satu Ståhlstedt Global Marketing Technology Manager, ABB Motion Drive Products

"In Clevertouch we trust."

Kelly Paddison CRM Manager, Brooks Macdonald

"We trust you so much that we're willing to just say, let's go ask Clevertouch to figure this out. You are an industry leader, not just of tooling, but of best practices and thought process. I can go to you knowing I'll get an unbiased view - just the right way of doing things."

Jonathan Ng Senior Marketing Operations Manager, AVEVA

"You understand our business, you really understand the technology. You are a trusted partner."

Robert Attryde Head of B2B Marketing, Avis

Let's talk

Talk to a Salesforce Marketing Cloud Advanced consultant

Make Marketing Cloud Advanced work for your marketing operation.

Whether you are starting from scratch, evolving an existing Salesforce environment or considering your next move from Account Engagement, we can support the full journey.

From readiness and architecture through to implementation, integration and optimisation, our consultants bring together the strategic and technical expertise needed to make Marketing Cloud Advanced work for your marketing operation.

Planning to move from Account Engagement?

Transitioning to Marketing Cloud Advanced

For organisations already using Marketing Cloud Account Engagement, adopting Marketing Cloud Advanced does not need to start with a wholesale platform replacement.

We can help you understand where your current Account Engagement environment is delivering value, where Advanced introduces new opportunities, and how the two should form part of your longer-term Salesforce roadmap.

We assess your existing data, automation, integrations, processes and use cases before defining what should stay, what should change and how to manage the transition.

How we help you prepare your transition to Marketing Cloud Advanced:

  • Current Account Engagement assessment
  • Advanced readiness and gap analysis
  • Data and integration dependencies
  • Priority use case identification
  • Phased transition roadmap

Book a call →

Explore our Marketing Cloud expertise

Marketing Cloud Account Engagement (Pardot)

Get more from Account Engagement (Pardot)

From platform configuration and lead management to Salesforce integration, automation, reporting and optimisation, we help B2B marketing teams improve how Pardot supports demand generation and revenue.

  • Platform audits, optimisation and migration support
  • Lead scoring, grading and lifecycle design
  • Automation rules and engagement programmes
  • Data, consent and segmentation configuration
  • Salesforce CRM integration and field mapping

Marketing Cloud Success Stories

Better outcomes for Marketing Cloud customers

Advancing Martech at BPP with Salesforce Marketing Cloud

Marketing Automation Salesforce Marketing Cloud
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Building Salesforce Marketing Cloud confidence and capability with platform training, ongoing support and consultancy.

Marketing Automation Salesforce Marketing Cloud
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Maximising MWC Barcelona ticket sales with smarter website personalisation

Platform Modernisation Salesforce Marketing Cloud
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Paymentshield Align Sales and Marketing with Lead Management.

Marketing Automation Salesforce
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FAQs

Understanding Salesforce Marketing Cloud Advanced

Platforms, data, AI and strategy aligned to drive performance, not just potential.

Find out how
Technology creates possiblity.
People create perfomance.

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