Who We Are
What Information We Collect and How
The information we collect via the Website may include:
- Any personal details you knowingly provide us with through forms and our email, including but not limited to name, address, company name, telephone number, email address etc.
- Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and services by Clevertouch).
- Your IP Address, this is a string of numbers unique to your computer that is recorded by our Website server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
Below is an overview of the cookies used by this Website. Please note that if you chose to block cookies, essential cookies will still be used.
|clevertouch_session||clever-touch.com||Session cookies are cookies that last for a session. A session starts when you launch a Website or Website app and ends when you leave the Website or close your browser window.||2 hours||Other|
|__cf_bm||.page.clever-touch.com||This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.||30 minutes||Functional|
|nQ_userVisitId||clever-touch.com||Sets a unique ID for a specific visitor. This ID can be used to recognize the visitor upon re-entry and implement any preference choices made. The cookie also allows the Website to track the visitor on multiple Websites for marketing purposes.||30 minutes||Other|
|_gd_visitor||clever-touch.com||This cookie is used for collecting information on the users visit such as number of visits, average time spent on the Website and the pages loaded for displaying targeted ads.||1 year 1 month 4 days||Analytics|
|_gd_session||clever-touch.com||This cookie is used for collecting information on users visit to the Website. It collects data such as total number of visits, average time spent on the Website and the pages loaded.||4 hours||Analytics|
|_an_uid||clever-touch.com||Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers.||7 days||Other|
|_ga||.clever-touch.com||The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.||1 year 1 month 4 days||Analytics|
|_gid||.clever-touch.com||Installed by Google Analytics, _gid cookie stores information on how visitors use a Website, while also creating an analytics report of the Website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.||1 day||Analytics|
|_gat_UA-*||.clever-touch.com||A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow Website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or Website it relates to.||1 minute||Analytics|
|_mkto_trk||.clever-touch.com||This cookie, provided by Marketo, has information (such as a unique user ID) that is used to track the user's site usage. The cookies set by Marketo are readable only by Marketo.||1 year 1 month 4 days||Advertisement|
|6suuid||.6sc.co||Registers user behaviour and navigation on the Website, and any interaction with active campaigns. This is used for optimizing advertisement and for efficient retargeting by the 6sense platform.||1 year 1 month 4 days||Other|
|BIGipServerPOOL-188.8.131.52-MUNCHKIN-80||868-byz-669.mktoresp.com||This cookie is used for Marketo and making the forms work.||session||Other|
What We Do With Your Information
Any personal information we collect from this Website will be used in accordance with the General Data Protection Regulation (GDPR) and other applicable laws with equivalent purpose. Clevertouch may send e-mails and postal information to you about our company, our Website, our services or respond to enquiries at your request. We do so in each case because we are contacting you on the basis of one or more of the following reasons:
- As an employee of a business-to-business (B2B) public Limited, private, private Limited or LLP organisation or a government department, under current Data Protection legislation, we believe we can demonstrate that we have a Legitimate Interest in manually using your data for some marketing purposes;
- Your data has previously been submitted to us by you, collected by us or obtained by non-automated methods without exception;
- Your data has been collected in a non-automated way;
- We believe we hold your data and contact you based on meeting one or more of the above criteria, so that we may send you relevant and targeted marketing communications from time to time;
- Your data is never processed in an automated way but instead processed manually, without exception, and is never subject to profiling.
You may opt-out or unsubscribe from our marketing communications at any time, either by selecting the opt-out option in each of our communications, or by notifying Clevertouch that you no longer wish to receive information and we will remove you from the relevant databases as soon practical after we receive your notification.
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following:
Luke Crickmore, Technical Director
We take certain measures to enhance the security of our Website and services. However, we recommend that you use anti-virus software, firewalls, and other precautions to best protect yourself from any online security threats.
If we are notified or made aware of a potential serious data breach to this Website, where security of personal data may have been breached, Clevertouch will notify the relevant legal body in the UK, The Information Commissioner’s Office (ICO), within 72 hours or without undue delay. We will provide the required information as stated under GDPR. If the risked posed to the freedoms and rights of any individuals is high, we will informal all concerned individuals without undue delay, stating the nature and date of the breach, the likely consequences and the name of the officer of the company with responsibility for GDPR compliance.
These websites are not screened for privacy or security issues by Clevertouch, and you release us from any liability for the conduct of these third party websites.