Privacy Policy

Effective Date 30th April of 2024

This Privacy Policy ("Policy") outlines the privacy practices of Clevertouch Consulting ("we," "us," or "our"), a UK-based Martech consultancy company. We are committed to protecting the privacy of individuals who visit “our website” or “the website” www.clever-touch.com, engage with our services, or interact with us in any other way. This Policy explains how we collect, use, disclose, and protect personal information in accordance with the General Data Protection Regulation (GDPR) 2018 and other applicable data protection laws.

Information We Collect

We collect and process personal information from individuals who interact with our website, subscribe to our newsletter, request information, or engage with our services. The types of personal information we may collect include:

1. Contact information (e.g., name, email address, phone number)
2. Professional information (e.g., job title, company name)
3. Information provided through correspondence and communication with us
4. Information collected through the use of cookies and similar technologies (please refer to our Cookie Policy for more details)
5. Any other information necessary for the provision of our services or as required by law

Use of Personal Information

We use personal information for the following purposes:

• Providing and improving our services: We use personal information to deliver our services, respond to inquiries, and provide support. We may also use information to personalize and enhance user experience
• Marketing and communication: With your consent, we may send you marketing communications, including newsletters, updates, and promotional materials.
• You may opt-out or unsubscribe from our marketing communications at any time, either by selecting the opt-out option in each of our communications, or by notifying Clevertouch Consulting that you no longer wish to receive information. We will remove you from the relevant databases as soon as practical, after we receive your notification
• Compliance with legal obligations: We may process personal information to comply with applicable laws, regulations, and legal processes

Sharing of Personal Information

We do not sell, trade, or rent personal information to third parties for their marketing purposes. However, we may share personal information in the following circumstances:

• Service providers: We may engage trusted third-party service providers who assist us in delivering our services and managing our operations. These service providers are bound by contractual obligations to handle personal information in a manner consistent with this Policy and applicable data protection laws
• Legal obligations: We may disclose personal information if required to do so by law, or in response to valid legal requests or government investigations
• Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred to the acquiring entity or its advisors as part of the due diligence process or for the purpose of continuing business operations

Data Transfers

We may transfer personal information to recipients in countries outside the European Economic Area (EEA) that may not have the same level of data protection laws. In such cases, we will ensure appropriate safeguards are in place to protect personal information in accordance with applicable data protection laws. You can contact us using the details provided below to obtain further information regarding such safeguards.

 

Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize personal information when it is no longer needed.

 

Your Rights

Under the GDPR (2018) and other applicable data protection laws, you have certain rights regarding your personal information. These include:

• Right to access: You have the right to request access to the personal information we hold about you
• Right to rectification: You can request that any inaccurate or incomplete personal information we hold about you be corrected or updated.
• Right to erasure: In certain circumstances, you have the right to request the deletion of your personal information.
• Right to object: You have the right to object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.

To exercise your rights or for any privacy-related inquiries, please contact us using the contact details provided at the bottom of this page

 

Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information.

We recommend that you use anti-virus software, firewalls, and other precautions to best protect yourself from any online security threats.

If we are notified or made aware of a potential serious data breach to this Website, where security of personal data may have been breached, Clevertouch Consulting will notify the relevant legal body in the UK, The Information Commissioner’s Office (ICO), within 72 hours or without undue delay.

We will provide the required information as stated under GDPR. If the risked posed to the freedoms and rights of any individuals is high, we will informal all concerned individuals without undue delay, stating the nature and date of the breach, the likely consequences and the name of the officer of the company with responsibility for GDPR compliance.

 

Updates to this Policy

We may update this Policy from time to time to reflect changes in our privacy practices. We encourage you to review this Policy periodically for any updates. The revised Policy will be effective from the date it is published on our website.

This privacy policy was last updated on 30th of April 2024 and is compliant under the EU General Data Protection Regulation (GDPR) 2018.

 

Contact Us

If you have any questions, concerns, or requests regarding this Policy or our privacy practices, please contact us at hello@clever-touch.com, or the following postal address:

FAO Security Officer
Clevertouch Marketing
The Workshop
Ropley Dean
Hampshire
S024 0BH