Clevertouch Customer Success Event 2026
We are delighted to invite you to our annual Customer Success Event, taking place at One Birdcage Walk, London, on Thursday 8th October.
This invitation-only event brings together marketing leaders from across our client base for an afternoon of ideas, conversation and connection – sharing experiences from across the martech landscape.
Hosted at One Birdcage Walk in Westminster, home of the Institution of Mechanical Engineers, the afternoon will combine perspectives from the Clevertouch team with real-world experiences from our customers.
As we look ahead to 2027, the Clevertouch leadership team will explore three key challenges facing marketers right now:
- Modernising Martech: How organisations optimise martech in the AI era
- Connected Intelligence: Performance through connected platforms, data and processes
- Event to Revenue: Turning event data into actionable intelligence
We’ll also share how our own capabilities are evolving across these areas, including practical AI use cases, technology innovation and our growing event technology offering.
Alongside the Clevertouch sessions, we’ll hear from four of our customers: Laura Brazil (Kainos), Jon Hughes (Wellington Management Company), Kelly Paddison (Brooks Macdonald) and Josh Enser (Rothschild & Co. Wealth Management UK).
They’ll share the martech projects they are working on within their organisations, including the challenges behind them, the approaches they have taken and what they have learnt so far.
Following the presentations and customer Q&A, we’ll round off the afternoon with a drinks reception, giving you time to catch up with peers, our speakers and the Clevertouch team over drinks and canapés.
Register now to secure your place.
We look forward to seeing you there!
Our Customer Speakers:
Laura Brazil Digital Strategy & Automation Manager
Kainos
Jonathan Hughes Lead Product Owner
Wellington Management Company
Kelly Paddison CRM Manager
Brooks Macdonald
Joshua Enser Digital Marketing Manager
Rothschild & Co. Wealth Management UK
Clevertouch Speakers:
Kathryn Vaughan Senior Director of Customer Success
Clevertouch Consulting
Adam Sharp CEO & Co-Founder
Clevertouch Consulting
Louise Cranfield COO
Clevertouch Consulting
Chris Fowler Director of Research & Enablement
Clevertouch Consulting
Alec Weekes CTO
Clevertouch Consulting
Rob Curtis Director of Event Technology & Intelligence
Clevertouch Consulting
Lily Kowalik Head of Growth
Clevertouch Consulting
Agenda:
Why you’re here / What you’ll hear / How it’ll help
What’s changed in last 12 months / Your priorities as marketers (authenticity) / Where we’re heading / Event Tech / Partnerships / AI
How we’ve evolved our offering and expertise / AI use cases
The role of AI in martech / The need for new skills and enablement / Stick or Twist - when and why to migrate (ref the numerous migration projects we are being trusted with).
Why integrations and data are more important than ever in proving impact, providing intel and driving performance / Intro to Connect, MartechSync and DataWarden.
Colliding worlds of event tech and martech… why now? / what we’re doing about it / Cvent partnership.
Business challenge and need to migrate / Approach and CT support / How they delivered the project with us / Where are they now and what’s next.
BAU retainer with CT led to strategic support and consultancy for ABM frustration / Objectives / Vendor section and CT guidance through process / Results and what’s next.
Strategy on-tap through retainer / Deliver of projects that support future integration project / One of which has provided huge efficiency benefits.
Why moving to MCA / Data challenges and importance of having CT to guide and bridge gap between BM and SF / Results so far and what’s next.
Questions from Vevox and the floor.