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Our People

One of the Most Experienced, and Certified MA Teams in EMEA

CleverTouch has over 30+ Marketing Automation certifications, with a good proportion certified across multiple platforms.


Adam Sharp

Adam is MD & Co-Founder of CleverTouch, with over 25 years experience in Marketing positions with IBM, Iron Mountain, Quantum and several VC backed ventures. Adam is a frequent speaker on the topic of MA and Digital Transformation, including Econsultancy’s Masters degree in Digital Marketing at MMU. Adam has a degree in Applied Psychology from Cardiff, and an MBA from Southampton and sits on theIDM B2B council, a UK charity promoting Marketing as a career for recent graduates.


Nick Burrell

Nick is Co-Founder at CleverTouch and has spent over 25 years in the IT industry mostly in the Marketing Department. In addition to his role as Finance Director Nick advises clients on marketing data acquisition and enhancement strategies, key components in driving a successful Marketing Automation deployment. In his younger days Nick was known for his prowess on the running track although his biggest achievement may have been appearing as an extra in the film ‘Chariots of Fire’.


Phil Ball

Phil is Business Director at CleverTouch and a 25-year veteran of technology vendors. Starting his career at IBM, he was part of the leadership team that formed the MBO of Sagitta, a networking storage consultancy that was later acquired by GlassHouse Technologies. In 2009, Phil introduced Act-on into the EMEA market and his business subsequently merged into CleverTouch, then his service delivery partner. Today Phil is a Director of CleverTouch and drives our partner and new business relationships.


Elaine Jeffery

Elaine is Client Services Director at CleverTouch and has over 18 years’ experience right across the marketing, internal communications and PR mix with well-known organisations and brands. Elaine leads a high performing team of marketing and Marketing Automation experts who deliver an exceptional customer experience.


Eva Durham

Eva is Head of Finance at CleverTouch. After her degree in Maths & Computing at DeMontfort University, Eva spent the first few years of her career as a statistician within the Pharmaceutical and Financial & Retail industries. A yearning to do something different, Eva joined Sussex Police, before transferring to Essex and starting a family. Eva took evening classes in Bookkeeping and joined CleverTouch in 2010, where Eva has progressed from bookkeeper to Finance Manager to Head of Finance.


Louise Cranfield

Louise has 15 years’ project management experience and professional qualifications in PRINCE2 and Agile PM. Louise brings rigorous day-to-day management of any project: planning and scheduling, team leadership, budget monitoring, risk and issue management and change control. She is also responsible for the Project Management Office, shaping and improving our Project Management practices and processes.


Luke Crickmore

Luke is Technical Director at CleverTouch, providing leadership and strategy to our technical team. Over the past 5 years, Luke has been simplifying complex requirements and developing and implementing solutions that delight our customers. Luke is certified on Eloqua and Marketo, and with a First in Computing, makes our everyday working practices more efficient by developing our internal technology and processes.