Summary

The Senior Consultant has responsibility to deliver advice and expertise to our clients in the context of their Marketing Technology projects. They will act as an advisor, both externally to the client and internally within Clevertouch, to enable clients and lead projects which meet their objectives. They will work with senior Clevertouch stakeholders to develop our strategic capabilities and offerings.

Responsibilities

  • Work with clients on their marketing technology deployment or change projects. Typically, this will be in the context of Marketing Automation or Marketing Cloud (typically Adobe Marketo, Salesforce Pardot and Salesforce Marketing Cloud) but will extend to other martech platforms that form part of the Clevertouch Marketing Spine (e.g. Sales Enablement or Customer Data Platforms)
  • Independently design and deliver on-site workshops to client stakeholders determine requirements, provide best practice, develop solutions and produce outputs
  • Build and maintain strong client relationships at all levels of an organisation. Understand and manage stakeholder motivations and ambitions
  • Lead the growth of Clevertouch’s capabilities and offerings in marketing technology. Share and evangelise these offerings internally
  • Lead client projects through the design, build, execution and optimisation lifecycles
  • Understand the detailed capabilities of core Clevertouch supported Marketing Automation and Marketing Cloud technologies. Provide advice and solutions that can be delivered on these technologies
  • Proactive research and investigation into new and emerging technologies and features that can support client requirements
  • Support internal teams with the delivery of requirements and designed solutions
  • Take responsibility and ownership of projects through all phases from scoping to delivery. Manage and direct internal teams to achieve project success
  • Be commercially aware, from both client and Clevertouch perspectives. Quote accurately
  • Support pre-sales activity and shape complex engagements

Candidate Requirements

Experience
  • At least 3 years experience working in a consulting role with enterprise clients
  • Experience implementing technology platforms in enterprise organisations, e.g. Marketing Automation, CRM or ERP, is desirable
Education
  • At least a 2:1 Bachelors from a good university. Masters desirable
Skills
  • Strong written and oral communication skills in formal and informal formats
  • Strong understanding of requirement capture, solution definition and project governance methodologies and best practice
  • Evidence of working as a senior member of a team delivering enterprise technology change
  • Confident decision making abilities
  • Ability and desire to learn quickly
  • Good organizational skills to manage and prioritize workloads
  • The ability to articulate technical information to non-technical clients and colleagues
  • Skills with Adobe Marketo and/or Salesforce Pardot are desirable

This role is based in Alresford and at your home address up to 2 days a week. It will involve regular travel London and around the UK. Occasional international travel may be required.